{"id":4704,"date":"2016-05-02T09:16:18","date_gmt":"2016-05-02T08:16:18","guid":{"rendered":"http:\/\/nobl.cz\/kancelarsky-nabytek\/?page_id=4704"},"modified":"2017-02-28T20:09:03","modified_gmt":"2017-02-28T19:09:03","slug":"zarucni-a-reklamacni-rad","status":"publish","type":"page","link":"https:\/\/nobl.cz\/kancelarsky-nabytek\/zarucni-a-reklamacni-rad\/","title":{"rendered":"Z\u00e1ru\u010dn\u00ed a reklama\u010dn\u00ed \u0159\u00e1d"},"content":{"rendered":"
    \n
  1. Na dodan\u00e9 zbo\u017e\u00ed poskytujeme z\u00e1ruku min. v d\u00e9lce 24 m\u011bs\u00edc\u016f od p\u0159ed\u00e1n\u00ed, jinak dle podm\u00ednek Kupn\u00ed smlouvy nebo Smlouvy o d\u00edlo.<\/li>\n
  2. Podpisem p\u0159ed\u00e1vac\u00edho protokolu nebo dodac\u00edho listu p\u0159i p\u0159ed\u00e1n\u00ed zbo\u017e\u00ed potvrzuje kupuj\u00edc\u00ed, \u017ee dodan\u00e9 zbo\u017e\u00ed je kompletn\u00ed a bez viditeln\u00fdch vad, a proto na dodate\u010dn\u00e9 nedostatky tohoto druhu ji\u017e nem\u016f\u017eeme br\u00e1t z\u0159etel.<\/li>\n
  3. Z\u00e1ruka se poskytuje na skryt\u00e9 vady, kter\u00e9 se b\u011bhem z\u00e1ru\u010dn\u00ed lh\u016fty projev\u00ed jako vady materi\u00e1lu nebo zpracov\u00e1n\u00ed.<\/li>\n
  4. Z\u00e1ruku nelze poskytnout na:\n
      \n
    1. drobn\u00e9 pohledov\u00e9 rozd\u00edly struktury a vzhledu d\u0159ev\u011bn\u00fdch d\u00edl\u016f nebo ko\u017een\u00e9ho \u010daloun\u011bn\u00ed, vypl\u00fdvaj\u00edc\u00ed z povahy p\u0159\u00edrodn\u00edho materi\u00e1lu, i v p\u0159\u00edpad\u011b, \u017ee kupuj\u00edc\u00ed poskytl vzorek,<\/li>\n
    2. na vady zp\u016fsoben\u00e9 ciz\u00edm p\u0159epravcem nebo vlastn\u00ed p\u0159epravou kupuj\u00edc\u00edho,<\/li>\n
    3. vady zp\u016fsoben\u00e9 neodborn\u00fdm nebo nespr\u00e1vn\u00fdm zach\u00e1zen\u00edm, um\u00edst\u011bn\u00edm na nevhodn\u00e9m m\u00edst\u011b (ve vlhku, na prudk\u00e9m slunci,aj.),<\/li>\n
    4. na vady zp\u016fsoben\u00e9 neodbornou mont\u00e1\u017e\u00ed nebo opravou,<\/li>\n
    5. zm\u011bny zp\u016fsoben\u00e9 b\u011b\u017en\u00fdm opot\u0159eben\u00edm,<\/li>\n
    6. vady zp\u016fsoben\u00e9 poru\u0161en\u00edm doporu\u010den\u00e9ho n\u00e1vodu na u\u017e\u00edv\u00e1n\u00ed a \u00fadr\u017ebu.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

      Zp\u016fsob uplatn\u011bn\u00ed p\u0159\u00edpadn\u00e9 reklamace:<\/p>\n

        \n
      1. Reklamovat lze pouze zbo\u017e\u00ed, kter\u00e9 je ve vlastnictv\u00ed kupuj\u00edc\u00edho, tzn. zbo\u017e\u00ed zaplacen\u00e9 (viz kupn\u00ed smlouva).<\/li>\n
      2. Reklamace se uplatn\u00ed p\u00edsemnou formou a dopln\u00ed dokladem o koupi (kupn\u00ed smlouva, paragon, dodac\u00ed list, atd.).<\/li>\n
      3. Po\u017eadavek na reklamaci mus\u00ed obsahovat stru\u010dn\u00fd popis reklamovan\u00e9 vady.<\/li>\n
      4. Prod\u00e1vaj\u00edc\u00ed bude na p\u00edsemnou reklamaci reagovat nejd\u00e9le do 48 hodin a podle povahy z\u00e1vady dohodne s kupuj\u00edc\u00edm postup vy\u0159\u00edzen\u00ed reklamace.<\/li>\n
      5. Samostatn\u011b stoj\u00edc\u00ed prvky (nap\u0159. \u017eidle, kontejnery, atd.) je t\u0159eba k reklamaci dopravit do m\u00edsta prodeje. Stejn\u011b tak zbo\u017e\u00ed prodan\u00e9 bez dopravy a mont\u00e1\u017ee. V p\u0159\u00edpad\u011b pot\u0159eby zajist\u00ed dopravu prod\u00e1vaj\u00edc\u00ed na \u00fa\u010det kupuj\u00edc\u00edho.<\/li>\n
      6. V opodstatn\u011bn\u00fdch p\u0159\u00edpadech je nutno po\u010d\u00edtat s odvozem reklamovan\u00e9ho zbo\u017e\u00ed k oprav\u011b p\u0159\u00edmo do v\u00fdroby. Umo\u017en\u00ed-li to situace, bude kupuj\u00edc\u00edmu po dobu opravy zap\u016fj\u010den n\u00e1hradn\u00ed prvek.<\/li>\n
      7. O dobu vy\u0159izov\u00e1n\u00ed reklamace se z\u00e1ru\u010dn\u00ed doba prodlu\u017euje.<\/li>\n
      8. Pokud reklamovan\u00fd prvek neumo\u017e\u0148uje opravu bude na n\u00e1klady prod\u00e1vaj\u00edc\u00edho vym\u011bn\u011bn.<\/li>\n
      9. V p\u0159\u00edpad\u011b, \u017ee oprava nebo v\u00fdm\u011bna je technicky velmi obt\u00ed\u017en\u011b provediteln\u00e1 nebo nebude-li s n\u00ed kupuj\u00edc\u00ed souhlasit, m\u016f\u017ee prod\u00e1vaj\u00edc\u00ed kupuj\u00edc\u00edmu navrhnout dodate\u010dnou slevu na reklamovanou \u010d\u00e1st dod\u00e1vky.<\/li>\n<\/ol>\n

         <\/p>\n

        ELEKTRONICK\u00c1 EVIDENCE TR\u017dEB<\/h1>\n

        Podle z\u00e1kona o evidenci tr\u017eeb (112\/2016 Sb. ze dne 16. b\u0159ezna 2016) je prod\u00e1vaj\u00edc\u00ed povinen vystavit kupuj\u00edc\u00edmu \u00fa\u010dtenku.\u00a0Z\u00e1rove\u0148 je povinen zaevidovat p\u0159ijatou tr\u017ebu u spr\u00e1vce dan\u011b online; v p\u0159\u00edpad\u011b technick\u00e9ho v\u00fdpadku pak nejpozd\u011bji do 48 hodin.<\/p>\n","protected":false},"excerpt":{"rendered":"

        Na dodan\u00e9 zbo\u017e\u00ed poskytujeme z\u00e1ruku min. v d\u00e9lce 24 m\u011bs\u00edc\u016f od p\u0159ed\u00e1n\u00ed, jinak dle podm\u00ednek Kupn\u00ed smlouvy nebo Smlouvy o d\u00edlo. Podpisem p\u0159ed\u00e1vac\u00edho protokolu nebo dodac\u00edho listu p\u0159i p\u0159ed\u00e1n\u00ed zbo\u017e\u00ed potvrzuje kupuj\u00edc\u00ed, \u017ee dodan\u00e9 zbo\u017e\u00ed je kompletn\u00ed a bez viditeln\u00fdch vad, a proto na dodate\u010dn\u00e9 nedostatky tohoto druhu ji\u017e nem\u016f\u017eeme br\u00e1t z\u0159etel. Z\u00e1ruka se poskytuje […]\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"\nZ\u00e1ru\u010dn\u00ed a reklama\u010dn\u00ed \u0159\u00e1d - NO+BL kancel\u00e1\u0159sk\u00fd n\u00e1bytek a kancel\u00e1\u0159sk\u00e9 \u017eidle Praha<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nobl.cz\/kancelarsky-nabytek\/zarucni-a-reklamacni-rad\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Z\u00e1ru\u010dn\u00ed a reklama\u010dn\u00ed \u0159\u00e1d - NO+BL kancel\u00e1\u0159sk\u00fd n\u00e1bytek a kancel\u00e1\u0159sk\u00e9 \u017eidle Praha\" \/>\n<meta property=\"og:description\" content=\"Na dodan\u00e9 zbo\u017e\u00ed poskytujeme z\u00e1ruku min. v d\u00e9lce 24 m\u011bs\u00edc\u016f od p\u0159ed\u00e1n\u00ed, jinak dle podm\u00ednek Kupn\u00ed smlouvy nebo Smlouvy o d\u00edlo. 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